Picking a new doctor can be tough
We’ve got some answers that might help.
We get these all the time.
General
Do I need a referral or prescription from my doctor before coming in?
Great Question! No, you do not. In NY state, physical therapists have what is called, Direct Access. That allows us to see you without a referral from your doctor.
Do you specialize in a specific body part?
Yes and no. All of our therapists are board certified orthopaedic clinical specialists which means we specialize in ALL areas. If you still need more specifics on this you can always click here to ask us a question.
Pricing & Insurance
What insurance do you accept?
We are out of network with all insurance providers which means you get better service for a similar, if not the same, price as many in-network insurance plans. There are no hidden fees or costs and we want to make sure you have all the necessary information before making an appointment. Just click schedule directly and follow the instructions.
Do you have a cancellation policy?
Yes, we have a 24 hour cancellation policy. This does not apply to same day appointments.
Practical
How long is the appointment?
Every appointment is one on one with a therapist, for 1 hour.
What should I wear to my appointment?
We ask that you wear clothing that can allow easy access to whatever body part or area you are coming in for. (example: Leggings, although fabulous, are usually very restrictive and don’t allow much access so you’re better off with shorts)
Will I work up a sweat during my appointment?
Because muscles and joints tend to work best once they are warmed up a bit with physical activity, you can probably expect to build up a light sweat.
